Coaching and Mentoring Courses
Get Your Free Coaching and Mentoring Course Guide
Bring out the best in your people.
The best managers don't just hit targets themselves; they help other people grow into their potential. And coaching and mentoring are the skills that turn a good manager into someone people genuinely want to work for.
Whether you're supporting your first mentee or building a coaching culture across your organisation, our online CMI coaching and mentoring qualifications give you the practical skills and confidence to help others perform at their best.
Learn 100% online at your own pace
Start anytime no fixed enrolment dates
Expert academic support from our CMI tutors
Flexible payment plans so you can start right away
Our CMI Coaching Courses
- CMI Level 3 Award in Coaching and Mentoring
- CMI Level 3 Certificate in Coaching and Mentoring
- CMI Level 3 Diploma in Coaching and Mentoring
- CMI Level 5 Award in Professional Coaching Practice
- CMI Level 5 Certificate in Professional Coaching Practice
- CMI Level 5 Diploma in Professional Coaching Practice
Turn experience into impact.
Strong coaching and mentoring skills are the foundation of a high-performing team. A great mentor shares experience, guidance, and wisdom to help others navigate their careers. Great coaches, on the other hand, unlock people's potential by asking the right questions rather than giving answers.
You don't have to choose between being one or the other, either. Our flexible, online coaching and mentoring qualifications can help you become both.
Accredited by the Chartered Management Institute (CMI), our coaching and mentoring training is perfect for aspiring or current first-line managers, supervisors, and practising managers. Alongside helping you develop in-demand people-development skills, it's a qualification employers across every sector recognise and respect.
Why study a coaching and mentoring course?
Developing your coaching and mentoring skills is one of the most effective ways to boost team performance and retention. Our online CMI courses are designed to help you:
- Understand the difference between coaching and mentoring approaches (and when to use each)
- Build trusted, effective coaching and mentoring relationships
- Use active listening and powerful questioning techniques to guide others
- Give constructive, meaningful feedback that drives improvement
- Support individual and team performance through structured development
- Apply coaching and mentoring models such as GROW in real workplace situations
- Foster a culture of continuous learning and development in your organisation
Whether you're new to developing others or already coaching and mentoring informally, our online CMI qualifications give you the tools and confidence to do it right and do it well.
Management Student Reviews
"ILM has certainly helped me personally and professionally. I loved that it was flexible, so I could complete it in my personal time. I truly enjoyed my learning experience!"
Harpreet Judge
"I highly recommend ICS Learn. They have been so supportive, and the tutor support is incredible. They never made me feel incapable and had such a human approach."
Meredith Cade-Westcombe
"I get detailed feedback with every assignment within a short period of time, and find myself relating situations at work to the course. I have been recognised at work for progression."
Trevor Brown
Questions about a CMI course?
Our Course Advisors are here to help.
Coaching and Mentoring FAQs
Coaching is a structured, goal-focused process where a coach helps someone improve their own performance by asking questions, encouraging reflection, and guiding them to find their own solutions – rather than giving advice or instructions. It's typically short-term and centred on a specific skill, goal, or challenge.
Mentoring is a longer-term relationship in which a more experienced person shares their knowledge, insight, and experience to support someone else's personal and professional development. Unlike coaching, mentoring often involves giving direct advice and guidance based on the mentor's own career experience.
The Chartered Management Institute (CMI) is the only professional body in the world with the authority to award Chartered Manager status, the highest professional recognition for managers and leaders.
Backed by over 60 years of expertise and incorporated under a Royal Charter, CMI sets the standard for excellence in leadership and management. With a global network of over 100,000 members, CMI is a trusted voice on management best practices, professional development, and organisational performance.
Plus, CMI qualifications are recognised and respected by employers worldwide, making them ideal for professionals looking to develop strategic leadership skills, gain industry credibility, and progress their careers in management.
Coaching is usually short-term, goal-specific, and non-directive – the coach helps you find your own answers. Mentoring is typically a longer-term relationship where a more experienced mentor shares knowledge and advice directly. In practice, many managers use a blend of both approaches depending on the situation and the person they're developing.
You can study many CMI qualifications at the Diploma, Certificate or Award level.
The main difference between them lies in the length, depth, and number of modules included in the qualification. Here's a quick breakdown:
- Diploma: the most comprehensive option, covering the widest range of topics and offering the most in-depth level of study. Ideal if you want a full qualification that builds strong, well-rounded coaching and mentoring skills.
- Certificate: a mid-level qualification that explores fewer modules than a Diploma but still offers a solid foundation in key coaching and mentoring concepts. Great if you're looking for a balanced and focused course.
- Award: a short, introductory qualification that usually covers just two or three modules. Perfect for getting a quick insight into coaching practices or targeting a specific skill area.
All qualifications are accredited and can help you progress in your career; it just depends on how in-depth you want your learning to be.


